Terms and Conditions
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If you are interested in receiving news and special offers from PHROOM, we request that you join our email list. The PHROOM email list is used to send you information about PHROOM, including web-exclusive sales, educational programs, and new publications. We do not sell, rent, or share our email list. Please join our email list by clicking on “subscribe” on the PHROOM sidebar.
PRIVACY OF INFORMATION
You are able to enjoy our publications, take advantage of our promotions and visit many areas of our websites without providing us with any personal information. However, we do collect personal information when you: purchase products offered through our website or publication, subscribe to our online newsletters, and contact our customer services with an enquiry, comment or suggestion.
When you order from the Site, we collect your name, mailing address, contact information (which can include a phone number and/or email address), and information necessary for payment (credit card numbers are encrypted for safe and secure transmission). This information is used to process payments and to ship items to the buyers. Email addresses are not made available to any third parties. We use this information to process your orders, to better assist you when you visit or contact us in the future, as well as to improve our product offerings. In the event that you wish to view, update, or delete this information, please contact [email protected]
We also receive and store click-stream data and other information about visits to our websites. This information is used solely to analyze and improve the website experience. PHROOM measures information from website visitors and newsletter readers, including information on equipment and software and information about reading habits and stay on the site. This information is not traceable to the identity of a visitor and is not linked to individuals. The data collected is used to provide statistics for the effectiveness and efficiency of the presented information and navigation structure is assessed. The goal is to optimize layout of the site, and to optimize PHROOM’s services.
EXCHANGES AND REFUNDS
If the product received fails to meet expectations, the buyer has a period of 14 days in which to respond. The buyer can contact PHROOM by email only voiding the contract with PHROOM.
PHROOM will return the item price but not the shipping charges.
The shipping costs for returns will be borne by the buyer.
1. In the case of circumstances beyond the control of PHROM, it shall not be obligated to perform its obligations to the buyer; dates by which such obligations are scheduled to be met shall be extended for a period of time, equal to the period of time lost through the delay, caused by such circumstances.
2. Circumstances excusing PHROOM from performing all or part of its obligations are those that occur completely beyond the control of PHROOM. Examples of uncontrollable circumstances are natural disasters, power failures, strikes, fires, wars, riots, unanticipated government restrictions and the failure of third parties to fulfill their obligations to PHROOM. Other unforeseen circumstances that fall into this category are disruptions caused by telecommunication failures, including the short- and long-term unavailability of internet sites.
SECURITY OF INFORMATION
You can be sure that we make every effort to ensure that ordering online from PHROOM is safe. All credit card numbers are encrypted using 128-bit SSL. PHROOM uses security procedures to prevent unauthorized access to this information.
TYPOGRAPHICAL ERRORS IN REGARDS TO ORDERS
PHROOM endeavors to provide timely, accurate information on its website, but is not responsible for any inadvertent editorial or typographical errors. In the event that an PHROOM product is mistakenly listed at an incorrect price, PHROOM reserves the right to refuse or cancel any orders placed at the incorrect price, whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PHROOM shall issue a credit to your credit card account in the amount of the incorrect price.
All images displayed on this site are protected by copyright, trademark, and other laws, and are the property of PHROOM or the contributing photographer. Any use of the photographs displayed herein other than viewing them on this site requires the express written permission of PHROOM or the contributing photographer.
For questions on obtaining written authorization for the use of these images, send an email to: [email protected]
APPLICATION OF THE GENERAL CONDITIONS AND TERMS OF SALE
The General Conditions and Terms of Sale, as stated here, apply to all contracts between PHROOM and its subscribers and/or customers, with regard to both products and services. Ordering a subscription or a product from PHROOM denotes compliance with PHROOM General Conditions and Terms of Sale. PHROOM serves customers worldwide. PHROOM will respect the information of visitors to the website and readers of digital newsletters. Personal information is carefully processed and protected. PHROOM is operating under the requirements of the Data Protection Act.